Effective date: February 6th 2026
WP Zinc Pte. Ltd (“WP Zinc”, “we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and disclose personal data when you use our products, websites, and services, in compliance with the Singapore Personal Data Protection Act (PDPA) and the EU General Data Protection Regulation (GDPR) where applicable.
Data Controller
WP Zinc Pte. Ltd is the data controller for the personal data collected via our websites and services.
Registered Address:
2 VENTURE DRIVE
#19-21 VISION EXCHANGE
SINGAPORE
608526
Contact Email: support@wpzinc.com
You may contact us regarding any privacy-related inquiries, or to exercise your rights under PDPA or GDPR.
Personal Data We Collect
We may collect the following personal data:
- Name, email address, billing information
- Payment information (processed securely via third-party payment providers such as Stripe or PayPal)
- Account credentials and login details
- Communications with our support team
- Usage data for our products and services (e.g., plugin activity, error reports)
We collect personal data only for specified, legitimate purposes.
Purpose of Data Collection
Personal data is collected and used for purposes including:
- Providing and improving our products and services
- Processing payments and managing subscriptions
- Customer support and communications
- Legal and accounting compliance
- Sending relevant product or service updates (if consented)
Retention of Data
We retain personal data only as long as necessary to fulfil the purposes outlined above or as required by law. Data that is no longer needed will be securely deleted.
Disclosure to Third Parties
We may share your personal data with third-party service providers for processing, including:
- Payment processors (Stripe, PayPal)
- Support tools (HelpScout)
- Hosting providers and technical infrastructure services
These parties are bound to process personal data in accordance with this Privacy Policy and applicable laws.
Your Rights
Singapore (PDPA)
Under the PDPA, you may:
- Request access to your personal data
- Request correction of your personal data
EU / EEA (GDPR)
If you are located in the EU or EEA, you have additional rights:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Object to processing
- Data portability
To exercise any of these rights, please contact us. We will respond in accordance with applicable laws.
International Transfers
Your data may be processed or stored outside of Singapore or the EU/EEA. We ensure appropriate safeguards are in place to protect personal data, including contractual obligations with third-party processors.
Security
We implement technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. Measures include encryption, secure access protocols, and limited access to personal data.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date at the top will be updated. We encourage you to review this page periodically.