Documentation

Manage Account Connections

Connect an Account

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The option to connect more than one Buffer or Hootsuite account to a single Plugin instance is available in
WordPress to Buffer Pro 5.4.0, available June 30th 2025 23:59 UTC
WordPress to Hootsuite Pro 2.8.0, available June 30th 2025 23:59 UTC
This functionality is not available in WordPress to SocialPilot Pro

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If you’re working through multiple WordPress sites, connecting each to different Buffer accounts, for each site you’ll need to open a new incognito / private browsing window / tab, login to your WordPress site and start the connection process again. Buffer will then prompt you to login to the applicable Buffer account.

To connect one or more Buffer or Hootsuite Accounts to your single Plugin installation:

In the WordPress Administration interface, click on the Plugin Name > Settings

WordPress to Buffer Pro: Settings Menu

Next, click the Connect Account button below the existing connected accounts:

WordPress to Buffer Pro: Connected Accounts

If no accounts are yet connected, you’ll instead see a screen prompting you to connect your first account:

WordPress to Buffer Pro: Connect

Confirm that the next screen asks for some form of authorization for WordPress to Buffer / WordPress to Hootsuite. Permit this by clicking Allow, Connect or similar.

WordPress to Buffer Pro: OAuth
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Buffer: Logged into the wrong Buffer account for the site you’re connecting? Open a new incognito / private browsing window / tab, login to your WordPress site and start the connection process again. Buffer will then prompt you to login to the applicable Buffer account.

If the process was successful, confirmation will be displayed on screen.

Navigate back to the Plugin Name > Settings, noting the account is now connected:

WordPress to Buffer Pro: Multiple Accounts Connected

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Buffer: If your Buffer account belongs to more than one organization/team, you’ll see all organizations/teams connected. Refer to the Disconnect section below to remove any organizations/teams you don’t want to post to.

Refresh Profiles

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The option to refresh profiles is available in:
WordPress to Buffer 6.1.1
WordPress to Buffer Pro 6.1.1

If the list of scial media profiles connected to are not reflected when managing settings in the Post, Page or Custom Post status settings screens, you’ll likely need to refresh the profiles.

  1. In the WordPress Administration interface, click on the Profile Name > Settings
    WordPress to Buffer Pro: Settings Menu
  2. Click the Refresh Profiles button beside the existing connected account:
    WordPress to Buffer Pro: Connected Accounts

Reconnect an Account

If you are experiencing errors from Buffer regarding fetching profiles, posting posts or other API errors, you may wish to reconnect an existing connected account.

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The Reconnect button will always display. If it is displayed, it does not mean there is a problem. If the account is listed under the “Connected Accounts” section, then the account is connected. No further action is required, unless you are experiencing Buffer API errors.

  1. In the WordPress Administration interface, click on the Profile Name > Settings
    WordPress to Buffer Pro: Settings Menu
  2. Click the Reconnect button beside the existing connected account:
    WordPress to Buffer Pro: Connected Accounts
  3. Confirm that the next screen asks for some form of authorization for WordPress to Buffer / WordPress to Hootsuite. Permit this by clicking Allow, Connect or similar.
    WordPress to Buffer Pro: OAuth
  4. If the process was successful, confirmation will be displayed on screen.

Disconnect an Account

To disconnect an account, and its associated social media profiles:

  1. In the WordPress Administration interface, click on the Profile Name > Settings
    WordPress to Buffer Pro: Settings Menu
  2. Click the Disconnect button beside the existing connected account:
    WordPress to Buffer Pro: Connected Accounts

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