Change Domain for License Key

If you see a message in your WordPress Plugin stating “The number of domains this license key can be used on has been exceeded”, you have two options:

  • Upgrade your License
  • Change the domain your license uses

Upgrade your License

To upgrade your license, please refer to the Documentation.

Change the Domain your License Uses: Single Licenses

If, within the Plugin’s licensing screen, you see an error notification stating that the number of domains have been exceeded for the license, this is due to one or more of the following:

  • A change of your web site’s domain name (including subdomain, from www to non-www or non-www to www),
  • A change of your WordPress Site’s URL
  • A change of hosting

To change / fix:

  • If moving the Plugin between sites, Deactivate the Plugin on the old site at WordPress Admin > Plugins > (Plugin Name) > Deactivate
    • It’s important to perform this first step, to ensure that the old site doesn’t attempt to reactivate the license
  • On your site, navigate to WordPress Admin > Settings > General, and note the precise value entered at Site Address (URL)
    WordPress: Site Address
  • Visit https://www.wpzinc.com/account
  • Login with your email address and password
    • For purchases made via PayPal, this will be your PayPal email address
    • For credit/debit card purchases, this will be the email address used at the time of purchase.
    • Use the Forgot Password option to reset your password, if necessary.
  • Click on the License Keys tab.
    Change Domain for License Key: License Key Tab
  • Beside your license key click on the Manage button under the Actions column
    Manage License Button
  • On the Manage License Key screen that now appears, change the domain name as necessary
    Licensing: Manage Domain

    • Domain names should take the following examples, based on your installation, and must exclude http:// and https://
    • Root, www: www.yoursite.com
    • Root, subdomain: subdomain.yoursite.com
    • Root, no subdomain: yoursite.com
    • Subfolder: yoursite.com/subfolder
  • Click the Save Changes button
  • On the new site, activate the Plugin
  • Navigate to the Plugin’s licensing screen, to force a check of the license key
No domains or option to specify a domain here? Your license is not active on any site, therefore refer to the Entering your License Key documentation to specify the License Key on the target installation.

Change the Domain your License Uses: Unlimited and Lifetime Licenses

If your license permits usage on multiple sites:

  • Deactivate the Plugin on the old site
    • It’s important to perform this first step, to ensure that the old site doesn’t attempt to reactivate the license
  • Visit https://www.wpzinc.com/account
  • Login with your email address and password
    • For purchases made via PayPal, this will be your PayPal email address
    • For credit/debit card purchases, this will be the email address used at the time of purchase.
    • Use the Forgot Password option to reset your password, if necessary.
  • Click on the License Keys tab.
    Change Domain for License Key: License Key Tab
  • Beside your license key click on the Manage button under the Actions column
    Manage License Button

Add Domain

Page Generator Pro: Manage Domains

To add a Domain that can use this License:

  • Click the Add Domain button
  • Define the Domain
    • Domains must match the URL at the given WordPress site’s WordPress Admin > Settings > General > WordPress Address (URL), excluding http:// or https://
    • For example, if a site is installed at https://www.example.com, use www.example.com
    • If a site is installed at https://somesite.example.com, use somesite.example.com
    • If a site is installed at https://www.example.com/site, use www.example.com/site
  • Repeat for any other Domains you want to add
  • Click the Save Changes button

Edit Domain

Changing a domain will not prevent the original WordPress installation from subsequently re-activating the Plugin License, unless you are on an Agency level license.  Ensure that the Plugin has been deactivated from the web site first.

Page Generator Pro: Manage Domains

To edit/change an existing Domain that can use this License:

  • Find the domain in the list
  • Change the domain as necessary
    • Domains must match the URL at the given WordPress site’s WordPress Admin > Settings > General > WordPress Address (URL), excluding http:// or https://
    • For example, if a site is installed at https://www.example.com, use www.example.com
    • If a site is installed at https://somesite.example.com, use somesite.example.com
    • If a site is installed at https://www.example.com/site, use www.example.com/site
  • Repeat for any other Domains you want to change
  • Click the Save Changes button

Delete Domain

Deleting a domain will not prevent the original WordPress installation from subsequently re-activating the Plugin License, unless you are on an Agency level license.  Ensure that the Plugin has been deactivated from the web site first.

Page Generator Pro: Manage Domains

To remove an existing Domain that can use this License:

  • Find the domain in the list
  • Click the Remove Domain button
  • Repeat for any other Domains you want to remove
  • Click the Save Changes button

Change the Domain your License Uses: Agency Licenses

For Page Generator Pro Agency License holders, refer to the separate Documentation.